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DN OPERATIONS

SMS Terms

Effective October 14, 2026

The DN OPERATIONS Account & Request Updates program provides optional text messages relating to a request you submitted or an existing account. These SMS Terms explain what the program covers, how consent works, and how you can stop messages. Our Terms of Use and Privacy Policy also apply.

1. Program and eligibility

The program is operated by DN OPERATIONS. Our business address is listed in the footer. It is intended for adults aged 18 or older in the United States who control the mobile number they provide. Enroll only for your own submitted request or existing account. We handle your request and account communications directly.

2. Messages you may receive

The program includes receipt confirmations, application-status updates, account notices, and customer-service replies. Texts concern your request or account and do not enroll you in general promotional messages. A status update may ask you to check information or contact our team; do not send passwords, access keys, or sensitive account details in a text reply.

3. How you consent

Our separate SMS checkbox is optional and unchecked by default. Terms and Privacy acceptance is required for an application, but text consent is not. Providing a phone number without selecting SMS consent does not enroll you. Our Opt-in page is available for people with a submitted request or an existing account.

I agree to receive automated text messages from DN OPERATIONS about the request I submitted and my account — receipt confirmations, application-status updates, account notices, and customer-service replies. Consent is not a condition of any purchase or service. Msg frequency varies, up to 5 msgs/month. Msg & data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.

4. Frequency and charges

Message frequency varies, up to 5 msgs/month. Msg & data rates may apply. Your mobile plan determines applicable charges; contact your carrier with questions about your plan. DN OPERATIONS does not require SMS consent as a condition of any purchase or service.

5. Cancel and get help

Reply STOP to cancel. STOP ends further program messages immediately, apart from a single confirmation. You may also communicate your choice through our Opt-out page, our Contact page, or a written request to our business address. Web and written requests may take up to 10 business days to verify and process. Reply HELP for help, call (917) 563-6535, or email [email protected].

6. Delivery and carrier availability

Delivery depends on carrier and device support, network availability, and the accuracy of the number you provide. Carriers are not liable for delayed or undelivered messages. Carrier availability is subject to the active program configuration; no particular carrier is guaranteed by these terms. Keep your number current and tell us if you no longer control it.

7. Privacy and consent limits

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Opt out of receiving text messages at any time by sending STOP.

Text consent is specific to DN OPERATIONS and this account and request program. It is not transferable to another sender or another person. See our Privacy Policy for information handling and privacy request options.

8. Message examples

The following examples describe the program’s intended message content. They are examples of text messages, not confirmation that you have enrolled.

Opt-in confirmation: DN OPERATIONS: You are now enrolled in recurring Account & Request Updates. Message frequency varies, up to 5 msgs/month. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel.

Account update: DN OPERATIONS: There is an update about your application. Please call (917) 563-6535 for details. Reply HELP for help. Reply STOP to cancel.

STOP confirmation: DN OPERATIONS: You have opted out of Account & Request Updates. No further messages will be sent.

HELP reply: DN OPERATIONS Account & Request Updates: For customer care, call (917) 563-6535 or email [email protected]. Support hours: Monday–Friday, 8 AM–5 PM ET; closed weekends. Message frequency varies, up to 5 msgs/month. Msg & data rates may apply. Reply STOP to cancel.

9. Updates and contact

We may update these terms as the program changes. The effective date above identifies this version. For questions, call (917) 563-6535, email [email protected], or use our Contact page or write to DN OPERATIONS. Our business address is listed in the footer.

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